Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About Cripta di San Sepolcro

What is the Church of San Sepolcro in Milan?

It is a historic church founded in 1030, dedicated to the Holy Trinity and later to the Holy Sepulchre, known for its medieval and Renaissance art.

Where is the Cripta di San Sepolcro located?

The crypt is located beneath the upper church, accessible through Piazza San Sepolcro via Pinacoteca Ambrosiana’s courtyard exit.

What makes the Cripta di San Sepolcro unique?

Its floor is made of ancient Roman marble slabs from the 4th-century Forum, and it houses medieval frescoes and a terracotta statue of Saint Charles Borromeo.

Are the frescoes in the Cripta di San Sepolcro church original?

Yes, the church preserves frescoes from the 14th and 15th centuries depicting scenes from the Passion of Christ.

Can visitors explore both the upper church and the Cripta di San Sepolcro?

Yes, both areas can be visited, though the upper church is open only on weekdays and closed during summer months.

Is the church at Cripta di San Sepolcro accessible to people with reduced mobility?

No, the church and crypt are not wheelchair accessible.

How can I access the Cripta di San Sepolcro entrance?

The crypt entrance is through Piazza San Sepolcro via the exit courtyard of the nearby Pinacoteca Ambrosiana.

When is the upper church at Cripta di San Sepolcro open to visitors?

It is open Monday to Friday from 10:00 to 17:00, except from July 4 to September 4 when it is closed.

Is Cripta di San Sepolcro connected to any major Milanese landmarks?

Yes, it is adjacent to the Pinacoteca Ambrosiana and built over the ancient Roman Forum of Milan.

Who manages the Cripta di San Sepolcro complex today?

The Ambrosian Library currently oversees the church and crypt complex.

Can the public visit the Cripta di San Sepolcro every day?

The crypt is open daily except on Wednesdays, with admission until 17:30.

Are there any special events held at Cripta di San Sepolcro?

The upper church hosts Holy Mass on weekdays, and special religious ceremonies may occasionally limit visitor access.